Asus ROG Zephyrus S GX502 review (GX502GW model – i7-9750H, RTX 2070)

113 Comments

  1. Matt Langley

    May 16, 2019 at 12:22 am

    Great review. Are you going to be reviewing the 9th gen refresh of the gx701 with the 2070. I've been very curious if it can push the full power 2070 (with it's improved cooling system and funky keyboard layout) even closer to what a 2080 MQ can offer (but at a huge price savings).

    • Andrei Girbea

      May 16, 2019 at 9:01 am

      Most likely not, but I'll ask about it.

    • Ian Li

      May 19, 2019 at 1:35 am

      Me too! I really want see a review like this for GX701 with RTX 2070. Please get one!

  2. Seb

    May 16, 2019 at 7:16 am

    Nice review !

    I'm not able to find any GX502GW to buy online (Europe version) ?

    The Amazon link provided in the review does note return any result.

    Do you have any more links where i can buy this laptop ?

    Thx

    • Andrei Girbea

      May 16, 2019 at 9:02 am

      It's not available with Amazon in Europe yet, but I've seen it listed in several German stores. Look for it at the local computer dealers in your region.

  3. Peder

    May 16, 2019 at 11:08 am

    Was going to order this, but then realized it won't let me use my ROG Swift PG279Q fully.
    Checked with Asus and I'm limited to HMDI at 60hz if I wan't to use g-sync. If I use the USB-C (DP) I can go 144hz @ 1440p – but I lose g-sync.
    Not ideal. You would think their top offerings in laptops would fully support being used with their top offerings in screens.

    • Jack

      May 24, 2019 at 12:56 am

      Do you understand HDMI 2.0b provide up to 4k 60 HZ and can provide lower resolution with higher refresh rate?
      Both monitor outputs directly connected to Nvidia GPU so It should supports G-sync . For mini display port in zephyrus you should use an adapter usb type c to mini display port.

      • Jonathan Lin

        May 31, 2019 at 3:43 am

        Would be nice to get some confirmation on this from reviewers. Being unsure about it working on a external monitor at 144 hz with G-sync is what's stopping me from getting this.

      • Cahyo

        September 7, 2019 at 2:25 am

      • Peter

        October 24, 2019 at 1:01 am

        Anyone get clarity on this topic? Will it do refresh rates over 60 with a gsync signal to a gsync monitor?

  4. Kshitij

    May 16, 2019 at 4:42 pm

    Would you guys post a followup of its performance when gaming at 4K Ultra on an eternal monitor? I wish all such reviews would start including that.

    • Andrei Girbea

      May 19, 2019 at 12:11 am

      we'll consider it for future review, but we currently don't have a 4K monitor in our office, so I don't think we can do the tests with this laptop, which we'll most likely have to send back early next week.

  5. Koen

    May 17, 2019 at 12:58 pm

    You mentioned optimus shuts down the nvidia gpu. Isn't Optimus leaving the nvidia card on and actually switching auomatically between intel and nvidia gpu? Or did asus do it differently than other manufacturors and completely disable the nvidia gpu?

    • Andrei Girbea

      May 19, 2019 at 12:15 am

      Optimus turns off the Nvidia GPU when not needed, and automatically witches it on when required. It's not different that on other laptops

  6. Koen

    May 17, 2019 at 2:32 pm

    Do you know if Optimus mode still let's you use the Nvidia gpu? But with g-sync off course.

  7. Koen

    May 17, 2019 at 9:18 pm

    Those headpipes look a bit damaged?

  8. Andrei

    May 17, 2019 at 9:52 pm

    Thanks for the review.
    I have a question I wasn't able to get information on, and perhaps you'll be able to enlighten me since you spent some time with it.

    I'm concerned about their information pages, where they say "Up to 1TB RAID 0 storage"
    Does that mean the upper limit for RAID 0 is 2x512GB SSD's ?
    And if so, what is the upper limit for SSD drives not configured in RAID? Can we add let's say 2 x 1TB drives to have more storage?

    Start RANT
    I can get past the missing Thunderbolt (in the past 3.5 years I was never in a situation where I could say 'I sure would have loved a Thunderbolt port on my laptop' :)). But if the storage is really that limited, it's kinda discouraging, especially since this is marketed as a top tier model. What will they do, release another one in the winter with Thunderbolt and bigger storage and call it an upgrade?
    End RANT :)

    • Andrei Girbea

      May 19, 2019 at 12:19 am

      Good question, but I can't give you an answer right now. I don't see why 2x 1 TB drives won't be able to work in RAID, but I'll try to pass the questions forward and get back to you if I get an answer.

      • Andrei

        June 12, 2019 at 2:44 am

        Just to follow up on this.. I got the laptop today, added 16GB RAM and and extra Samsung 1TB 970 EVO Plus. Tested both, the Intel SSD it originally came with is disappointing.
        Will get a second Samsung tomorrow and try to set up the RAID.
        Test results:
        https://imgur.com/a/x6EaQkG
        https://imgur.com/a/QbbECKD

      • Andrei Girbea

        June 12, 2019 at 3:29 pm

        Thanks for this update!

      • Andrei

        June 12, 2019 at 9:27 pm

        I did the RAID0 setup (was pretty easy, did not encounter any problems).
        The test shows lower performance than the single SSD:
        https://imgur.com/a/yCTB3vf
        So at this point, I think I'll leave the two SSD's running separately, and set one up as a backup.
        Also, RAID0 is the only type supported by the Intel RST, so that's a bit disappointing as well.

        A few more things about the laptop:
        – easy to disassemble (watch the screw sizes :))
        – the motherboard is a bit thin, you have to be careful when un-screwing the SSD screws, as it bends quite a bit
        – the power port seems flimsy, the connector moves a bit when fully inserted. I have some worries in the long run about this.
        – other than the above, after 2 days of installing / reinstalling and disassembling the laptop twice, I found that I like it. The keyboard seems ok, although not much to compare with.

      • Cahyo

        August 16, 2019 at 4:50 pm

        So the upper limit for SSD is not 512GB unlike from the website?
        But 1TB for each slot?
        And RAID 0 by Intel RST means only Intel SSD that has benefit from RAID 0?
        Is that what you meant?

      • James

        October 10, 2019 at 4:58 pm

        What brand and type of ram did you use for the upgrade?

      • Andrei Girbea

        October 11, 2019 at 9:56 am

    • Daniel Woodard

      November 29, 2019 at 7:25 am

      Having come from a Lenovo X1 Gen 3 with thunderbolt (which was great), while it sounds good on the competition in this class thunderbolt is crippled in that they wont accept charging, so a hub is pointless as full thunderbolt connection means one plug providing power/mouse/screen/network etc, but now your up to 2 at least because of crippled thunderbolt.
      And your PowerBank you want to use on plane or in those places without Mains is useless. Thunderbolt gives you external GPU, but now you don't need it.
      So thunderbolt on other 15" gaming is really kinda pointless and given this has Powerbank charging via the same USB-C socket it adds more portability than others unless you drop to the 13" Razer Stealth but sacrifice GPU.

      • Andrei Girbea

        November 29, 2019 at 3:50 pm

        There are some particular use cases where TB3 would be useful, like powering and charging from the same external monitor, external GPU, fast data transfer, charging. Charging is covered here and the others are not something the average user would use.

        I've asked Asus why no TB3 on these gaming models and their reply was pretty conclusive: most buyers just don't care about it.

  9. Cahyo

    May 18, 2019 at 6:19 pm

    Whoa! Many Thanks for the review! I'm so excited reading this. I can say this is the ONE I've been waiting for. Can't wait for order this anymore. Can you tell me how much it will cost in Indonesia?

  10. Mark

    May 19, 2019 at 7:21 pm

    I have a question, with regards to the battery life when using for day to day productivity items will the USB type C be able to charge the battery to full or the power consumption is greater than the USB type C charging?

    • Andrei Girbea

      May 20, 2019 at 7:51 pm

      It will be enough. Daily use discharge is at about 25-30 W with serious multitasking, and the USB-C charger provides twice that.

      • Siddharth

        May 24, 2019 at 5:22 am

        I can't thank you enough for this review, my purchase depended on this … Can you please suggest which one I should go for, the Zephyrus gx502 or Asus strix scar 3 with rtx 2070?

        Also please review the Asus scar 3 asap !!
        Thanks in advance!

      • Siddharth

        May 24, 2019 at 5:25 am

        Also could you please give me a detailed idea about how long the scar 3's battery might last i.e while watching YouTube, browsing and coding etc.? With power saving features and without? It has a 66wh battery… Thanks, this would really help with my purchase

      • Andrei Girbea

        May 24, 2019 at 1:09 pm

        Search for our Scar II GL503GW review on the site, the III should offer the same results.

      • Andrei Girbea

        May 24, 2019 at 1:08 pm

        I haven't reviewed the Scar 3 yet, but it's in the works. I'd expect lower price and better thermals, but personally, based on my hands-on experience with it, I'm not a fan on the Scar 3's design so would rather pay more for the GU502 or the GX502 if interested in the 2070 version.

  11. jack

    May 24, 2019 at 1:04 am

    Do you have a review unit from Asus Rog scar III ? I'm more existed about that?
    You're review Unit from Asus gx502 was an engineering sample or ..?
    In box will they include webcam or we have to buy it separately?

    • Andrei Girbea

      May 24, 2019 at 1:07 pm

      Not yet, but will most likely get one next week. And yes, my test unit was pre-release and the box will include the webcam and other accessories in some regions (USB-C charger, mouse, etc).

  12. Henxao

    May 25, 2019 at 3:41 am

    Thank you so much for your review. Honestly, I was shilly-shally between blade 15 i7 9750 and this zephyrus but after reading your review and also many complaints about coil wine from many users of Razer blade 15, I decide to buy this zephyrus. So can you give me a website in Usa which sell it, I searched in Amazon but I didn't find it. Thank you!

    • Andrei Girbea

      May 27, 2019 at 12:05 pm

      You'll find it at excaliberpc.com or gentechpc.com and other such third party sellers. It was listed on Amazon as well, but for some reason, I can't seem to find it anymore.

  13. Aaron

    May 26, 2019 at 1:28 pm

    Thank you so much for the review!

    Just a quick question: when usb-c charge is plugged in, does the laptop stays on opt mode(so it limits power consumption)?

    Thanks!

    • Andrei Girbea

      May 27, 2019 at 12:07 pm

      I didn't get the USB-C charger so didn't test this, but you'll definitely be able to at least use it on Balanced, as this is also available when the laptop is unplugged. I expect Turbo not to be available, though

  14. Jerry

    May 30, 2019 at 11:35 am

    is Razer's quality control better or worse than Asus'?

    • Andrei Girbea

      May 30, 2019 at 1:38 pm

      Hard to say. I'd say better, but there are many that would disagree. As long as you're buying from a place that accepts returns, you should be fine, in case you get a faulty unit

  15. David Bryant

    June 3, 2019 at 1:30 pm

    Great review as always. How would this compare to the Blade 15 2018MQ 144hz, and also what is your take on the 4K OLED option for gaming, is it worth it?
    Thanks

    • Andrei Girbea

      June 5, 2019 at 1:34 pm

      I'll have a post on this matter. The Blade still has a few advantages, like up firing speakers, biometrics, better RGB control and TB3, and it's also faster in games if you go for the 2080MQ version. The Zephyrus is much more affordable though, and gets a better thermal module. I think there's better value in the ZenBook, but I can see why some users would still prefer the Blade.

      Can't comment on the OLED, haven't seen it and haven't seen any reviews either.

      • David Bryant

        June 5, 2019 at 4:05 pm

        Thanks. Does the GSync on the Asus, which isn't available on the Blade something that would sway you more to this one too?

      • David Bryant

        June 5, 2019 at 4:07 pm

        And how much faster in games do you think the Blade Max-Q is?

        Do you think 15.6 1080p is still the best option for gaming laptops over a 17.3 1080P?

      • Andrei Girbea

        June 5, 2019 at 6:23 pm

        both are reviewed here on the site, you can compare the numbers.

        I don't understand the 2nd question, but 1080p 144Hz is great for gaming no matter the size

      • Andrei Girbea

        June 5, 2019 at 6:22 pm

        It could, although at 144 Hz and above gSync is not necessarily a must. Yes, it helps, but mostly with titles that actually run at more than 144 fps, and there aren't many once you crank up the details.

  16. MD Asifuzzaman

    June 7, 2019 at 12:12 pm

    If 1 16GB stick of DDR4 ram is pre installed how it shows Dual channel until I install another 16GB?

    • Andrei Girbea

      June 7, 2019 at 2:22 pm

      I'd expect it to work in single channel if you're only using the onboard RAM

      • Jerry

        June 9, 2019 at 7:20 am

        Is there an empty ram slot? And im new to upgrading myself but do you need the exact same ram stick as the soldered one?

      • Andrei Girbea

        June 10, 2019 at 12:00 pm

        Not on this version. If you'll at pictures of the internals, the RAM slot is filled up, hence the 32 GB of RAM on this module. If you'll buy this with 16 GB of RAM, that slot is going to be empty. You're not necessarily going to need the same stick of RAM, but compatibility can be an issue. Our review unit came with a Samsung stick you can see the exact code in this picture, top left corner: https://www.ultrabookreview.com/wp-content/uploads/2019/05/hwinfo-1.png

      • MD Asifuzzaman

        June 9, 2019 at 8:24 am

        All two PCIe slots for M.2 SSD is x4 or x2 lanes??If one of them x2 then no need to buy high speed NVMe right?

  17. David Bryant

    June 7, 2019 at 9:09 pm

    What do you think the quietest 2080mq laptop is?
    Thanks

    • Andrei Girbea

      June 10, 2019 at 12:03 pm

      You'll have to look through the reviews for more details, but out of the top of my mind, the Blade 15 should be the one. The ROG GX531 might also be a good option on the Balanced profile, with the option for better performance once you switch to Turbo, but that comes with its quirky particularities

    • Charles

      September 14, 2019 at 8:55 am

      Lenovo y740 or Razer Blade 15. Both with max fan noise lower than 50dB at head level. I'm considering to choose one of them right now. Actually I can get a 2080mq of y740 with similar price to Blade 15 2070mq mercury white edition. It's just I like its aesthetics so much, making it harder for me to make final decision.

  18. Stephen James

    June 8, 2019 at 3:34 pm

    You said the device, when undervolted, ran at 4-5 degrees less, is that needed to help with thermals or when the turbo fans are running does the laptop cope just fine stock with no thermal throttling?

    • Andrei Girbea

      June 10, 2019 at 11:57 am

      That's explained in the hardware section, the CInebench loop test. With out fo the box settings, the CPU drops 100-200 Mhz in the loop, and undervolted in constantly runs at 4.0 GHz. However, with actual use, the Turbo profile with standard settings will work just fine, but I would still recommend undervolting for the slight decrease in temperatures.

  19. BATMAN

    June 9, 2019 at 2:17 pm

    I'm still waiting for the review of m gu502

    • Andrei Girbea

      June 10, 2019 at 12:00 pm

      It's in the works right now, should be up later this week.

  20. VampDeluxe

    June 12, 2019 at 11:49 am

    The light on the logo of ROG on the back stays permanently red when it's on or you can change it color too?
    And what are the effects of the keyboard RGB?(if you could make a video showing them)

    • Andrei Girbea

      June 12, 2019 at 4:39 pm

      There aren't many effects, you'll find videos on Youtube.

      The ROG logo on the lid is panel-lit, thus not RGB. It stays red and gets brighter when you pump up the screen's brightness

  21. Chris Jin

    July 2, 2019 at 3:37 am

    Hi. I bought this computer but was wondering what was your initial turbo boost power max? did you reduce it when u undervolt? or just changed the voltage because my turbo boost power max is set as 48.5w

  22. Stephen Pemberton

    July 10, 2019 at 1:05 am

    Hey man told to come ask you from another writter, was hoping you can tell me out of the MSI GS65 2070 and the GX502 2070 and the triton 500 2080 which one would you recommend the most for uni and gaming. thanks for any help possible

    • Andrei Girbea

      July 10, 2019 at 5:03 pm

      Long story short, I'd get the GX502 for a few reasons: best build quality, dual Optimus/GSync, best performance, good software package that allows to juggle with performance, thermals and acoustics. It's also well priced, gets a good screen, good keyboard, etc. I'd buy from a place that handles returns properly, Asus laptops have been plagued by quality control issues in the past, so be aware you might run into some quirks.

      As for the others, you'll get excellent performance with the 2080 Predator, as well as TB3, but the build quality is not the same, I'm not a big fan of the design and the thermal behavior is not as versatile.

      The GS65 is great if you primarily favor a lightweight device and cleaner looks, as it's the nicest looking of them all imo. It also has arguably the best keyboard. However, it's the worse performer of the three, with the 2070 80W Max-Q chip and a more limited thermal implementation, and it's also not that nicely built. Yes, they've updated the 2019 chassis, but they merely added a few plastic reinforcements inside, so the case still creaks and bends.

      Hope this helps.

      • Stephen James Pemberton

        July 15, 2019 at 11:42 am

        Thanks I got the acer triton 500 as I could get it for only 1900 AUD vs 3300 gx502.I had to return it however as it had really bad backlight bleeding so I got my money back. Now I'm tossing up between the Razer 17 2060, gx502 and the new gigabyte aero 15 :P.

      • Andrei Girbea

        July 15, 2019 at 11:51 am

        Light bleeding is random these days, if you still think there's good value in the Triton (and there is imo), perhaps you can give it another try and hopefully you won't get as bad bleeding as the first time.

        As for the others, they're all good laptops, with strong points and quirks, you'll find reviews here on the site for the GX502 and the Blade, but unfortunately not for the new Aero 15.

      • Stephen James Pemberton

        July 15, 2019 at 12:03 pm

        Thanks :) Ye I thought there was really good value in it so I tried another model out and it had light bleeding in the exact same spot which was really od so thought they had a bad batch as the day after I left the reduced the price by a further 400….. out of the Razer 17 with a 2060 and the gx502 or gx701 would you have any preference ?

      • Andrei Girbea

        July 15, 2019 at 12:25 pm

        I'd personally pick between the GX502 and the Blade. as I'm not a fan of the GX701's form factor with the down shifted keyboard, for reasons explained in the review.

        Out of the GX502, I think there's better value with the more affordable GX502, as well as overall better performance and thermals, but the Blade has a few extras like front speakers, TB3, biometrics, etc. If the Blade is not significantly more expensive where you live, then perhaps I'd go with the Blade

      • Stephen

        July 15, 2019 at 1:15 pm

        Ok thanks for that, the blade 2060 is 400 more here so a bit more expensive, only thing I'm afraid of with the gx502 is everyone who has it is reporting the cpu hitting 100deg and I prefer the thermals on the blade so I think I'll go for that.

  23. Tomtom

    July 14, 2019 at 5:19 pm

    Hi Andrei,

    I'm about to replace my older rog g751 with a new one because day by day it struggles more to keep up with the tasks that should be done. Im a graphic designer but also love to play when I have some free time so both performance / screen size / color accuracity should be important. I was that close to buy the gx701 version but then the nvidia super series just hit the stores and now I'm a bit confused.

    Did asus tell you any hints about upgrading the mobile versions as well in the near future or there will be no change in the notebook era for a while (or at least for now)? Also that would be nice to see i9 in the zephyrus series but I guess it won't happen soon either.

    As far as I see the stronger 2080maxq version beats the mobile 2070 in scores but the other one with less watts are less efficient then the 2070. Which one would you recommend the stronger 2080maxq or the mobile 2070 (both options are available here)?

    Sadly there there are no Razer retailers in my country (Hungary) but I more prefer to do things personaly when you can easily pick up or bring back your stuff when it's neccessary so Asus would be the company that I prefer.

    Thanks for the help!

    • Andrei Girbea

      July 15, 2019 at 11:35 am

      I don't have any info on Super graphics coming to laptops, but I know there will be some new releases in the Fall. There is usually a delay between desktop and mobile GPUs

      As for the second question, 2080 MQ beats 2070 at higher wattage, but it's also more expensive. As long as a chassis can cool the 2070 (like it can on this GX502, despite the higher power), the 2070 is the better value option, because it sells for a few hundreds less. There's no GX502 with 2080 as far as i know, so you're still looking at the GX701?

      • Tomtom

        July 15, 2019 at 1:06 pm

        Yes, the gx701 is the one im looking for right now because its size and power. My g751 is almost 5 kilos with the charger so I would go with a lighter one this time. About the "disadvantages" of the 701, I use extended keyboard and mouse 99% of the time so the strange keyboard location isn't a real deal to me (also the lack of the lan port or the biomethrical authentication). Is the cooling system works well on the 701?

        The scar III could be a good alternative but the 17' version isn't available here yet.

      • Andrei Girbea

        July 15, 2019 at 1:22 pm

        I'd say yes, the cooling is pretty capable on the GX701, but don't expect the same temperatures as on the G751, this is much thinner so the upper half gets fairly hot. There's a review of the 2080 model on the site that shows what to expect in terms of thermals and noise levels.

    • Javdat

      December 9, 2019 at 3:16 am

      Hi! Can you please list what resolutions and refresh rates usb-c supports on this device? Or at least will it be able to support G-Sync with 120hz at resolutions higher than 1080p? Thank you!

  24. Adrian

    July 19, 2019 at 6:10 pm

    I have just bought this beast but I need to upgrade the ram, sadly I can´t find the samsumg´s model used on your review. I found an crucial model with 2666 MHz that acording to crucial they should be compatible but I´m not sure, please tell me if I should buy that stick

  25. Jerry

    July 29, 2019 at 7:14 pm

    Hi Andrei, highly appreciate your in-depth review! It really helps me a lot and finally made up my mind to upgrade my laptop!
    There is something really odd regarding to its SSD. In your review it seems that the SSD is Intel 660p, while I did some research and found people saying that for the 1TB version it is actually using Samsung PM981, which in my opinion is a huge plus. Not sure if it is correct though, so I am wondering if you can help clarify it?

    Also, I am still very interested in getting a 240hz display. it sounds awesome and may look better. Do you have any update one that?

    FYI, some people mentioned that the touchpad sampling rate is the same 144hz for this model, which means that for 240hz display you still cannot get a buttery-smooth experience. Luckily I will not use the touchpad.

    • Andrei Girbea

      July 29, 2019 at 7:42 pm

      HI, as mentioned in the article, Asus equips this with different SSDs in different regions. If in your country other are reporting that this ships with the Samsung PM981, then that's most likely the case.

      As for the 240 Hz screen, I haven't personally reviewed it. It's pretty similar to the 144 Hz options in terms of brightness, contrast, color and response, just faster, which will matter in fast-action games that are running at high fps (close to 240 Hz). As far as I know the GX502 mostly ships with the 240 Hz screen anyway, so it's not like you have a choice :)

      • Jerry

        July 30, 2019 at 8:02 pm

        Hi Andrei,

        I am currently in US so it is very interesting to notice that difference. The display is no-brainer for me if they all come with 240hz, which is great!

        Actually I am having a real hard time making my decision between Razor blade 15 and GX502. The $200 difference does not matter, but the specs are pretty similar and it's hard to pick one.

        I would like to consult you regarding to your personal choice between these two models. It seems that GX502 has better cooling system and a hybrid-material body, while razor is unibody but the temperature can be shocking. When both goes to heavy load, how does it feel when you put your fingers on the keyboard? I am a bit afraid that razor may burn the keyboard with that high temperature, but at the meantime, the unibody seems pretty solid to me.

        Here are the two models. Differences are the material, SSD, max-q, TB3 (which I don't think is a big deal)

        Razer Blade 15 Gaming Laptop 2019 – Intel Core i7- 9750H 6 Core, GeForce RTX 2070 Max-Q, 15.6" FHD 1080p 240Hz, 16GB RAM, 512GB SSD, CNC Aluminum, Chroma RGB Lighting, Thunderbolt 3 Compatible

        ROG Zephyrus S Thin and Portable (2019) Gaming Laptop, 15.6” 240Hz G-SYNC FHD IPS, GeForce RTX 2070, i7-9750H, 16GB DDR4 RAM, 1TB PCIe Hyper Drive SSD, Per-Key RGB, Windows 10 Pro, GX502GW-XB76

        Thank you again for your quick reply:)

      • Andrei Girbea

        July 31, 2019 at 11:38 am

        Hi, a few things to consider:

        1. The GX502 actually gets the full-power version of the GTX 2070 chip, so it performs significantly better with games than the Blade
        2. Even so, the GX502 is thermally superior to the Blade
        3. I personally prefer the interior-materials on the GX502, they're less prone to smudges.
        4. The Blade is a bit more solid, given the GX502 gets that moving AAS system on the back. The Blade also looks a bit cleaner and nicer imo.
        5. The Blade gets better speakers, better clickpad and an IR camera, plus Thunderbolt 3. Up to you if these matter.
        6. Quality control can be problematic, and I think Razer does it better than Asus. It's important to buy from a reputable source that handles eventual returns smoothly, and test the laptop once you get it: performance and CPU/GPU temperatures, screen quality, speakers, headphone jack, wireless, etc.

        Hope these help.

  26. Amir

    August 30, 2019 at 1:31 pm

    Hi, How is the thermal performance of the GX502GW, considering 90+ c CPU average temperatures in games tested above? Is it a good performing laptop in this area or not, relative to Acer Triton 500 or Razer 15 advanced?

  27. Amirhossein

    September 1, 2019 at 5:29 pm

    Hi Andrei, thanks for your review. I'm considering buying this laptop(Asus Gx502GW), but I think something is wrong with it, considering the 90+ temperatures that it has under load while playing games, do you think it has a good thermal control relative to Acer triton 500 or Lenovo Legion 740 ? Good thermal performance is really important to me, should I buy it or not?

    Thank you for your answers.

    • Andrei Girbea

      September 3, 2019 at 2:17 pm

      all these laptops run hot, but among these options I prefer the thermal performance and flexibility of the ROG, with the Legion second and the Triton as a third option.

  28. student

    December 6, 2019 at 5:35 pm

    Hi can we buy thid model with i7 and gtx 1660ti 16gb ram etc…
    Thank you

  29. Vlad Bieg

    December 22, 2019 at 2:52 pm

    Can not be used with an external monitor and the laptop lid closed? (the AAS system cuts of the air intake when the laptop lid is closed).

  30. Yuri

    January 10, 2020 at 9:59 am

    hi

    Are both m.2 sata nvme slots capable of x4 even without raid 0?
    Or each one of them is an x2 and achieve x4 when using raid 0?

    • Andrei Girbea

      January 10, 2020 at 11:44 am

      They should be x4, but I'm not entirely sure on this. Perhaps someone else can pitch in with a reply.

  31. James

    January 10, 2020 at 6:25 pm

    Great review! Do you have more information on the GV (2060) model? You say near the end that it's the 90W version, but the Asus store listing (https://store.asus.com/us/item/201906AM210000001/) says it's 80W. It's hard to get a realistic impression of exactly how big a hit this would represent, especially taking fan profiles into account. Is the cooling solution the same on the GW and the GV? If I set both to "silent", will the FPS drop be less on the 2060 since it was making less heat in the first place? I can't seem to find anybody with hard numbers for the 2060 version.

    (Before you ask: I'm kind of stuck buying the 2060 version because it's all the local military exchange stocks.)

    • Andrei Girbea

      January 11, 2020 at 11:19 am

      I haven't reviewed the GV version, but this article goes over it in depth: https://www.ixbt.com/mobilepc/asus-rog-zephyrus-s-gx502-review.html . Use translate, it's in Russian, but will surely help.

      There are also some 3Dmark tests (based on the scores the GPU is the 80W version indeed), details on noise and temperatures. Not entirely sure the thermal module in identical, might get fewer heatpipes.

      There will be a significant performance hit on Silent, that's for sure, and some games might not even run on Silent.

  32. James

    January 11, 2020 at 4:49 pm

    Thanks for the pointer!

    I was thinking about this last night and basically decided against the system because *all* the reviews I found (which were for the 2070) said it was "very" hot and loud, more so than most even within the thin and light class, which is exactly what I'm trying to avoid. It's worth trying to find more specifics on the 2060 model, though.

    I compared your photo of the cooling system with the one in the Russian review, and they're identical except that the topmost heat pipe is not painted (taped?) with black material in the GV. That would suggest the same cooling solution is used to deal with 20-30% less power — should be great, right?

    Well, the review is very comprehensive and says that the fan noise is "very loud" under the balanced profile, which is a shame. But it doesn't seem to give gaming results under the Silent profile, either. If I could get a solid 30-40 FPS on demanding games with only moderate fan noise, I could live with that, but nothing I've seen so far suggests it will be possible with this system :(

    • Andrei Girbea

      January 11, 2020 at 5:10 pm

      Well, I don't think it can do what you want on Silent either, but at the same time, there's no laptop that could do it with 40-ish dB fans, which is what the Zephyruses do on Silent. It's simply not possible to cool this sort of components without fast-spinning fans.

      I looked for pictures of the thermal design on the Russian site, but missed it. Nice that the two are the same. However, keep in mind that the GW has to cool around 30ish (CPU+ + 115 W (GPU), so 145 W. The GV would have to cool around 30+80, so 110W. That's roughly 20% less heat, but I don't know how that would scale in terms of necessary fan speed and noise. My guess is that the difference is small; the GV would get better temperatures, but still similar fan noise.

      • James

        January 11, 2020 at 6:06 pm

        I keep coming back to the Legion Y740. Every review I've seen has said that it never thermal throttles and runs more quietly than anything with the same parts except for maybe the Razer Blade 15, which is enormously more expensive. I also get the impression that the MAG-15 / Fusion 15 run loud in "boost" mode but offer a pretty reasonable tradeoff in balanced mode. (Probably also true of the MECH-15 / Neo 15?)

        The main reason I haven't pulled the trigger on one of those yet is that there's nowhere I can go locally to try them in a store. I got to handle the GX502GV in store and while I don't like the obnoxious glowing logo on the back, I like the feel of the chasis and keyboard, and I get a pretty good deal from the store. If I could wrestle it into meeting my fan-noise needs, it would be a good fit, but I'm pretty sure at this point that isn't going to happen.

      • Andrei Girbea

        January 11, 2020 at 6:23 pm

        The Legion Y740 is very good value, but design and build wise not in the same class as the Zephyrus or Blade, imo. The small battery is something else to keep in mind, and I wasn't a fan of its shallower keyboard.

        Looking through my review, I measured fan noise at 46-47 dB at head-level with games, which is just a little quieter than the Zenphryus on Balanced. I remember I was quite surprised by this fact, as other reviews mentioned much quieter fans. Perhaps the 2060 runs quieter, as I only tested the 2070 MQ.

      • James

        January 11, 2020 at 6:42 pm

        I noticed that you said in the Y740 review that they reach 46-47 dB at maximum speeds, and that demanding games push the fans to max speed. Previously, I had been going off of NBC's review. I know everybody measures a little differently so you can't compare the numbers between sites, but they do say that the max noise was 45 dB but when gaming it only reached 41 dB. I wonder if this is due to using different performance profiles?

        Anyway, I've watched some YouTube videos of both systems and the fan noise really does sound markedly worse on the Zephyrus when gaming. I know the Lenovo is heavier and generally less "premium" feeling, but I think I might have to make a tradeoff to get a good enough cooling solution to meet my noise requirements.

      • Andrei Girbea

        January 11, 2020 at 7:07 pm

        Can't you just buy from a place that allows returns? EU laws allow that without any restocking fees. Give it a try and just return if not OK.

      • James

        January 11, 2020 at 9:07 pm

        To be honest, I think I keep buying nothing because there are so many choices that are "almost" perfect, but not quite. The Y740 is big and heavy (by this class's standards). The XMG systems are expensive compared to the GX502. The GX502 runs too hot and loud. There are so many options but I can come up with a downside for each of them, so I make excuses to do nothing.

      • Andrei Girbea

        January 12, 2020 at 12:27 pm

        Yeah, I understand you, I also consider myself a very rational buyer and tend to over-analyze all the fine details and quirks, to the point where making a decision feels impossible. You'll just have to compromise somewhere, no way around it.

      • James

        February 26, 2020 at 10:49 am

        I'm back because the store I mentioned earlier, where I saw the GX502GV, is running a sale for $300 off, bringing it down to 1600 USD. They don't charge restocking fees, and they offer a no-questions-asked extended warranty that's pretty reasonable too.

        As I said last month, I find fault in everything, but I'm really tempted. I was actually waiting for more info to show up on the Zephyrus G14, but they've been dragging their heels so much…. We don't even know if it's any good, and even if it's amazing, I don't know how I could have one in-hand before the summer. Maybe the GX502GV is a good enough deal to pull the trigger now?

      • Andrei Girbea

        February 26, 2020 at 12:12 pm

        As far as I know, right now, NDAs for AMD laptop reviews are set for mid-March. That would push the availability of actual products to April or later. I've got my hands on some early samples, but can't comment due to NDA. Question is, do you need an 8-core processor, or is a 6-core fine? Also, keep in mind the GX502 is overall a higher-quality laptop than the Zephyrus G

      • James

        February 26, 2020 at 12:29 pm

        I don't care about the core-count, I just want to be able to play games at a reasonable framerate in the smallest / lightest package possible, ideally without jet-engine fans. The G14 caught my attention because it's the lightest system I've seen in the past few years with a "real" GPU (i.e. better than, say, a 1650). Of course, it's entirely possible that the NDA will expire and I'll find that it can't put out reasonable framerates because of the cut-down GPU, or that it overheats, or that the relatively small fans produce an awful noise. That's why I wasn't sure it was worth waiting.

        Of course, since I made my comment earlier this morning, I re-read some GX502 reviews and basically all of them use the phrase "hot and loud" at some point. I'm still considering buying one to try out at home but I'm guessing it won't be a good fit.

      • Andrei Girbea

        February 26, 2020 at 12:39 pm

        Well, that's especially true for the RTX 2070 115W, no way around having loud fans and hot surface temperatures with this sort of a design.

        As far as gaming results for AMD platforms, I haven't run any detailed tests yet, I'm still waiting for the finalized drivers. I also don't have the G14 on hand for now, only a few other 15 and 17 inch laptops. That means I for one most likely won't have a G14 review on NDA date, unless I receive it in the near future.

  33. Dragos

    February 1, 2020 at 10:44 pm

    You were right about the QC on it!. I bought the GV version and it had a squeaky hinge and the touchpad was peeled off in a corner. As a side note, there were no accesories in the box other that the main charger. (Market is Romania). I returned it and I'm now waiting for my second one to arrive. Hope this will be better.

    • Andrei Girbea

      February 3, 2020 at 10:53 am

      Yeah, unfortunately, that's more and more a problem these days.

      • Dragos

        February 9, 2020 at 6:34 pm

        So my second one had another issue, the screen casing was squeaking and after opening and closing the laptop 20 times, the screen bottom popped off. Returned it, to get the third one :). This one is fine, quality wise but I noticed it has some coil whine in performance mode, which I see happens in most laptops after reading the forums. In silent mode it's ok, and in turbo i can't tell because the fans blow loud. I guess it's the price to pay for stuffing high specs components in a small casing, and maybe it's more noticeable because the case opens in the back to allow for airflow. battery lasts about 5H in office tasks.

  34. JYSS

    April 15, 2020 at 12:50 pm

    do you mean by limiting by to 3.2ghz without undervolting

    • Andrei Girbea

      April 15, 2020 at 1:08 pm

      Yes, you can do that with Throttlestop

      • JYSS

        April 23, 2020 at 2:20 am

        im just thinking if it will cause a gpu bottleneck doing that 3.2Ghz underclock

      • Andrei Girbea

        April 23, 2020 at 10:57 am

        I doubt it, but you can check. Run MSI Afterburner and it can overlay CPU/GPU usage and other stats in your gameplay, you'll find clips on Youtube on how to do that. You'll see that while he GPU is normally at around 90+% with games, the CPU is way less used on most titles

      • JYSS

        April 23, 2020 at 1:40 pm

        okay i see i see, actually im kinda freaking out when i saw my cpu hitting 95c at default clocks speeds then of course it will thermal throttle and goes down to 3.2-7ghz. Then, i Undervolted it to -0.80v also limit it to 4ghz im not sure if it is a underclock but i find it the sweet spot for the cpu because its more stable than defaulf. I got 3.999ghz and then thermal trottles a bit and goes 3.899ghz or 3.888ghz but there is one big problem i guess the cpu thermals is reaching 97c that makes me feel more worried given that the cpu tjmax at 100c.

        I kinda really wanna ask what is your best suggestions for this case. i just want to have more options in my mind as much as possible to solve my problem. Since we have a pandemic goin around and there is a lockdown in our country

      • Andrei Girbea

        April 23, 2020 at 3:08 pm

        I'd limit at around 3 GHz in throttlestop and see how that goes. But are you sure it constantly runs at 97 C with games? You should use HWinfo and log the CPU/GPU data, it's not a problem if it just peaks that high and the average temps are lower.

  35. JYSS

    April 23, 2020 at 5:14 pm

    its play around 95c – 97c one or two cores usually hits 97c while playing warzone and then the others are at 91c – 95c. no doubt that underclock could work on my laptop 3.5ghz is good enough to maintain the temperature between 84c – 88c.

    Question tho is it useless if i underclock cpu then overclock the gpu?

    • Andrei Girbea

      April 23, 2020 at 5:16 pm

      Depends on each game, but for most, I'd say that should help. The GPU is already overclocked on Turbo though, so there's not much extra to gain.

  36. Rama Yuvandi

    February 26, 2023 at 8:10 pm

    sorry for coming late mate, i wanna ask about how maximum storage i can put in this laptop, can u detail it? how the maximum in each slot? hope u reply this asap thx :)

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