Asus ZenBook Pro Duo UX581 review (UX581GV- Core i7, RTX 2060, OLED) – dual-screen workhorse

8 Comments

  1. Alexandro

    February 12, 2020 at 9:22 am

    Regarding this phrase “also within 10% of the most affordable RTX 2060 80W notebooks, like the Lenovo Legion Y540 or the Acer Predator Helios 300”

    Helios is 90W 2060

  2. Luca

    March 4, 2020 at 2:12 pm

    Hi, I have an Asus and I have a pen writing problem. I would like to know if the problem that occurs with the pen with the Asus Zenbook Pro Duo is the same problem that I have. Practically when I put my hand on the screen the writing is intermittent, that is, sometimes it stops writing. In particular, the problem occurs if the hand touches the screen before the pen, while it does not happen if the pen touches the screen before the hand. Obviously the problem does not happen even if I do not put my hand on the screen. I would also like to know if the problem happens on both screens. Thank you,

    Luca.

    • Andrei Girbea

      March 4, 2020 at 7:44 pm

      Sounds like palm-rejection is problematic on your unit, and I'd say it's also problematic on the DUO, but not the point you're describing. What I noticed is that the cursor would sometime skip when the palm touches the surface, but not that it would stop writing entirely. I'd say give it a try in a store if possible.

      • Luca

        March 4, 2020 at 8:35 pm

        Hi, thanks for the reply. Yes even on my device when I rest my hand the cursor disappears and stops writing, my problem is seen in these videos that I made, I ask you if you can take a quick look (I need it to understand if all Asus have the same problem ):

        1) https://www.youtube.com/watch?v=WHMhcMCsVCo&feature=emb_logo

        2) https://www.youtube.com/watch?v=DfEU3_ZEsUM&t=6s

        I have already sent the device to Asus assistance 2 times but they have not solved it and I have seen that many or all Asus PCs have this problem (I found some people on the forums). Asus told me that my device doesn't have palm rejection but it's a lie, palm rejection is present but it doesn't work well.

        Thank you, best regards,

        Luca.

      • Andrei Girbea

        March 5, 2020 at 11:10 am

        I no longer have the laptop around so can't shoot a video, but as far as I remember, the problem is not as bad as with that tablet. Try to find the product in a store nearby and see how it works

      • Luca

        March 5, 2020 at 12:44 pm

        Hello, I understand, thank you very much for your availability. I have been to an Asus shop (in fact there is also a video in an Asus store on my channel that they allowed me to do) and to other shop and also others PCs like mine has the same problem, while as regards the Zenbook Duo I have not found it also because not everyone makes it try especially with the pen. I also replaced the pen as you could see from the previous video where the old pen was on the table while I was writing with the new one.

        Only the last 2 things:

        1)But then the problem of the Zenbook Duo was similar or equal in the sense that sometimes the ink stopped and did not come out of the pen? I made this video:
        https://www.youtube.com/watch?v=L-bT9AIkubM
        I assure you it's the last video I ask you to take a look :) where I committed myself (and therefore I almost always managed) to touch the screen always first with the pen and only later with the hand and as you can see the problem is much rarer (in fact as I said before the problem only happens if the hand touches the screen before the pen, while it works well if the pen touches the screen before the hand)

        2) Do you remember if the problem occurred on both screens of the Zenbook Duo?

        The absurd thing is that I contacted Asus and they told me that there are no Asus laptops that support palm rejection, which is clearly a lie, it is there but it works badly (I also asked Asus Taiwan which is the headquarters) and many other Asus models with pen have the same problem. I have also tried other pens from other brands but nothing has changed.

        Thank you, best regards,

        Luca.

      • Andrei Girbea

        March 5, 2020 at 1:37 pm

        2. I haven't tried writing on the big screen, just on the ScreenPad.
        1. As far as I remember, the problem wasn't that bad as in your clip. But, I haven't tested it as thoroughly as you do, hence the advice to try it for yourself. If that's not an option, at least buy from a place that allows returns without a restocking fee.

  3. Luca

    March 5, 2020 at 2:14 pm

    Perfect thank you very much. But I still don't want to buy this product, I will never buy an Asus again after this bad experience, it is only to understand if all Asus, even the most recent and expensive ones have this problem of mine.

    Best regards,
    Luca.

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